1) Mall of America & Galleria in Minneapolis
Customers shop by placing orders through the retailers’ apps, websites, or over the phone. When the order is ready to be picked up, a store associate will bring the order to the customer’s car at the mall’s designated pickup area.
The Galleria in Edina has 20 retailers and five restaurants participating in curbside pickup, including luxury brands Tiffany & Co. and Louis Vuitton. Orders at the Galleria can be picked up at seven different areas along the length of the mall, including the underground parking area.
2) Texting for Orders & Payment
A tool for touchless experiences are platforms such as Podium are a tool to collect reviews, take web or video chats, and get paid whether you are a restaurant, auto dealership, retailers, home service, dental, entertainment provider, or more.
Would this work for take-out orders and payments for pickup? For virtual tours?
3) Pairing Shopping Carts
Walmart and Mattel partnered to sell toys when people bought their groceries. How can partnering up help sell?
4) The Power of Gift Cards
Gift cards are an instant boost of cash. Customers who buy gift cards for others spend 38% more than the actual value of the card they purchase. People who use the cards spend 72% more than the value of the card when they redeem it.
Better yet, you can track gift card sales in your point-of-sale (POS) system to see how well the program is going.
Post expires at 9:50am on Monday August 2nd, 2021